Follow-up drafts pre-loaded with the full story
When a supplier needs a check-in or a colleague asks where a part is, the assistant writes it up using the full history: prior emails, PO details, what's at risk. You review, edit if needed, and send.
Drafts queue
Trigger: shipment 3 days late · PO 412345
Email drafted
To: Jim at Acme Metals
Hi Jim,
Just circling back on PO 412345. We had Thursday Apr 10 as the ship date but haven't seen an update on this end.
Could you confirm you're still on track, or let me know if anything's shifted? Happy to expedite or work around a new date if needed.
Thanks,
Sarah
Pulled from 4 prior emails · Last reply Mon Apr 14
How auto follow-ups work
Needs a reply
3 queuedShipment overdue on PO 411870
5 days past expected ship date
PO 412345 not acknowledged
Sent Monday, no reply from Acme Metals
Buyer asked for part update
\u201CAny movement on PO 412200?\u201D
The assistant sees something needs a reply
Overdue shipments, unacknowledged POs, stalled threads, colleagues pinging about a part. The assistant watches for the triggers and queues a draft.
Context attached
Auto-pulledPO
412345 · Acme Metals · 120 units
Last from supplier
“Shipment ready late next week.” · Apr 14
Risk
5 days past expected ship date
Full context pulled in automatically
Every draft arrives with the thread, the PO numbers, the supplier's last message, and the current risk already attached. No re-reading old emails to remember what happened.
Follow-up drafted
To: Sarah · Acme Metals
Subject
Following up on PO 412345 shipment
Hi Sarah,
Checking in on PO 412345 (120 units). Your last note on Apr 14 mentioned ready late next week, but we're 5 days past the expected ship date.
Can you confirm the new ship date so we can update production?
Thanks, Eleanor
Drafted by PO-Relay
Drafts written following your SOPs
The assistant writes each draft based on your SOPs, keeping the conversation rooted in the data of the specific PO, the prior thread, and what's at risk. First-time follow-ups stay professional and direct. Re-follow-ups carry the right escalation. Expedite requests carry the urgency they need.
Your draft
Following up on PO 412345 shipment
Hi Sarah, Checking in on PO 412345. Can you confirm the new ship date?
1 edit from you
Tone softenedTask closes when you hit send
You review and send
Each draft sits next to the task that triggered it. Edit anything that needs adjusting, then copy the draft into your own email and send it from there. Nothing leaves the app on its own, every message goes out from your inbox in your name.
How it helps your team
Auto follow-ups take the research out of writing. Every reply arrives with the full history attached, so you spend seconds reviewing instead of minutes reconstructing.
Every reply has full context
Prior thread, PO numbers, what the supplier last said, and what's at risk all show up inside the draft. No hunting through old emails to remember where the conversation left off.
Save hours you'd spend writing
Stop rewriting the same acknowledgment nudges, expedite requests, and escalation notes from scratch. The draft is ready the moment a reply is needed.
Suppliers hear back sooner
Because drafts sit waiting when you open PO-Relay, nothing stalls waiting for you to find time to write. Faster replies mean faster answers from the supplier.