Follow-up drafts pre-loaded with the full story

When a supplier needs a check-in or a colleague asks where a part is, the assistant writes it up using the full history: prior emails, PO details, what's at risk. You review, edit if needed, and send.

Drafts queue

Trigger: shipment 3 days late · PO 412345

Email drafted

To: Jim at Acme Metals

Hi Jim,

Just circling back on PO 412345. We had Thursday Apr 10 as the ship date but haven't seen an update on this end.

Could you confirm you're still on track, or let me know if anything's shifted? Happy to expedite or work around a new date if needed.

Thanks,

Sarah

Pulled from 4 prior emails · Last reply Mon Apr 14

Draft to sendApprove and send

How auto follow-ups work

Needs a reply

3 queued

Shipment overdue on PO 411870

5 days past expected ship date

PO 412345 not acknowledged

Sent Monday, no reply from Acme Metals

Buyer asked for part update

\u201CAny movement on PO 412200?\u201D

Step 1

The assistant sees something needs a reply

Overdue shipments, unacknowledged POs, stalled threads, colleagues pinging about a part. The assistant watches for the triggers and queues a draft.

Context attached

Auto-pulled

PO

412345 · Acme Metals · 120 units

Last from supplier

“Shipment ready late next week.” · Apr 14

Risk

5 days past expected ship date

Step 2

Full context pulled in automatically

Every draft arrives with the thread, the PO numbers, the supplier's last message, and the current risk already attached. No re-reading old emails to remember what happened.

Follow-up drafted

To: Sarah · Acme Metals

Subject

Following up on PO 412345 shipment

Hi Sarah,

Checking in on PO 412345 (120 units). Your last note on Apr 14 mentioned ready late next week, but we're 5 days past the expected ship date.

Can you confirm the new ship date so we can update production?

Thanks, Eleanor

Drafted by PO-Relay

Step 3

Drafts written following your SOPs

The assistant writes each draft based on your SOPs, keeping the conversation rooted in the data of the specific PO, the prior thread, and what's at risk. First-time follow-ups stay professional and direct. Re-follow-ups carry the right escalation. Expedite requests carry the urgency they need.

Your draft

Following up on PO 412345 shipment

Hi Sarah, Checking in on PO 412345. Can you confirm the new ship date?

1 edit from you

Tone softened

Task closes when you hit send

Step 4

You review and send

Each draft sits next to the task that triggered it. Edit anything that needs adjusting, then copy the draft into your own email and send it from there. Nothing leaves the app on its own, every message goes out from your inbox in your name.

How it helps your team

Auto follow-ups take the research out of writing. Every reply arrives with the full history attached, so you spend seconds reviewing instead of minutes reconstructing.

01

Every reply has full context

Prior thread, PO numbers, what the supplier last said, and what's at risk all show up inside the draft. No hunting through old emails to remember where the conversation left off.

02

Save hours you'd spend writing

Stop rewriting the same acknowledgment nudges, expedite requests, and escalation notes from scratch. The draft is ready the moment a reply is needed.

03

Suppliers hear back sooner

Because drafts sit waiting when you open PO-Relay, nothing stalls waiting for you to find time to write. Faster replies mean faster answers from the supplier.

Frequently asked questions