Chat with your assistant to get clarity on where your parts are
Chat with your assistant to understand exactly where your parts stand. Type the question the way you'd ask a colleague and get a structured answer pulled from your ERP, supplier emails, and your team's SOPs.
Production Buyer Assistant
Chat
Ask questions about your parts, POs, and suppliers
Acme Metals confirmed Thursday Apr 24 ship on their last reply 2h ago. No problem flags open.
PO
412345
Stage
Fulfillment
Due
Apr 24
Last update
2h ago
Done. Buyer task added: “Follow up with Acme Friday Apr 25 if PO 412345 hasn't shipped.”
Task createdAsk about your parts, POs, or suppliers...
How the chat assistant works
Ask anything about your orders…
Ask in plain language
Type the question the way you'd ask a colleague. "Where's my part?", "what did Acme say about the delay?", "what's our SOP on quality holds?"
Pulling from your data
ERP data
POs, line items, stages, due dates
Supplier emails
Every thread, every reply
Your team's SOPs
Escalation, quality, comms rules
The assistant pulls from real data
Every answer is grounded in three sources: your live ERP data, your supplier email history, and the SOPs your team follows.
Casting · PO 55001
Stage
In production
Expected
Apr 22
Last reply
Acme · 2d ago
Flags
1 at risk
Ready to forward
Structured answers ready to share
Status questions come back as a concise summary: current stage, expected date, last reply, active flags. Easy to scan, easy to forward to whoever asked.
Done. Here's what I did:
Flag added: Quality hold
Task created: Follow up with Acme
Logged to PO 55001 timeline
Take action without leaving the conversation
Create a task, add a flag, log a phone call, all from the chat. "Add a quality hold to PO 55001" adds the flag and creates the follow-up task, right there in the thread.
How it helps your team
The chat assistant is the fastest way to turn "where's my part?" into a real answer. Your team gets clarity without interrupting you, and you get clarity without switching tabs.
Figure out the status of your parts fast
Type the question the way you'd ask a colleague. Get a structured answer in seconds: stage, expected date, last supplier reply, active flags. No ERP hunting, no inbox searching.
Understand what to do next on your tasks
Ask the assistant what's waiting on you, what's at risk, or what your SOP says about a situation. The answer comes back grounded in your real data and your team's standards.
Production can find answers themselves
When production, planning, or sales have the same chat, they stop walking up to your desk for a status. They ask the assistant directly and move on with their day.