Keep production aligned
with every supply chain update

PO-Relay helps production teams stay aligned with every supply chain update by automatically updating dashboards as new information comes in.

A system built to keep production and supply chain on the same page

The floor works from live updates, not outdated tables. No more pinging the supply chain team to ask where a part is.

Parts dashboard

Live

Parts Dashboard

Live status for every inbound part. Updates flow in as supplier emails land.

POPart #SupplierDueStageWaiting
499014P-12004Coastal SteelMay 8FulfillmentSupplier
499013P-12003Vertex IndustrialApr 30Shipped
451234P-10004Acme PrecisionApr 27Acknowledged
499012P-12002Helix MfgMay 15AcknowledgedBuyer
501955CAP-1206ElectroSupplyApr 10Received

The problems production faces

  • Having to ping the supply chain team every time production needs an update.
  • Dashboards and spreadsheets go out of date before anyone reads them.
  • Production finds out a part is late the day the line runs short.
  • No clear picture of what is actually inbound this week.
247

Wait, where's that part?

Did you reach out yet?

To-do

  • call Acme re: 412345
  • chase shipment status
  • update status sheet
  • 3rd shift: urgent
  • release hold notice?

Supplier missed date

PO 412345 · P-10234
Due 4/17, no update

15

Viewing the same dashboard

EWMJRDPL
4 teammates live
MJ

Maria J.

Production lead

Live
RD

Ryan D.

Planning

Live
PL

Priya L.

Sales

Live

A solution built for production teams

  • Every supplier update flows into the dashboard automatically.
  • One live view of every inbound part, shared across the team.
  • Chat answers for “where’s my part?” without interrupting the buyer.
  • Risk flags surface before they become shortages on the line.

How it helps production

Three jobs that used to depend on catching the buyer, now running in the background.

Part tracker

POSupplierDueStatus
499012Helix MfgApr 25On track
499014Acme MetalsApr 21Quality issue
499015Northridge ToolMay 02Shipping delay
499011Coastal SteelApr 18PO cancelled

Supplier updates land on the dashboard

The moment a supplier email confirms a part, moves a date, or raises a quality issue, the dashboard reflects it. No forwarding, no relay, no lag between the inbox and the floor.

Tasks

Needs your eyes3

Send drawing to supplier

PO 412345Acme Metals

Approve revised ship date

PO 412200Tempo Fasteners

Follow up on quote from Ridgeline

PO 411998Ridgeline Supply

One live view the whole team reads from

Planners, supervisors, and leads read from the same parts dashboard the buyer acts on. Everyone sees the same state of every inbound line at the same time.

Email drafted

Me, Jim at Acme Metals

Hi Jim,

Just circling back on PO 412345. We had Thursday as the ship date but haven't heard an update. Could you confirm you're still on track, or let me know if anything's shifted?

Thanks,

Sarah

Draft to send

The floor answers itself on where parts are

Anyone on the team can ask the chat assistant and get current stage, expected date, last supplier update, and active flags in one reply. No interruption to the buyer.

How production gets the most out of PO-Relay

Gmail
Connected
Teams
Connected
ERP
ERP
Connected
Step 1

Supply chain connects the tools

Your supply chain team plugs in email, Teams, and the ERP. Nothing for production to set up.

Supply chain emails · sorted & matched

Acme Metals

PO 412345

Shipment

Tempo Fasteners

PO 412200

Quality hold

Ridgeline Supply

PO 411998

Acknowledgment

Northridge Tool

PO 412410

Date change
Step 2

PO-Relay starts tracking every part

Incoming supplier emails get categorized as shipments, date changes, or quality holds, and each one is matched to the right PO behind the scenes.

Parts dashboard

Part / PODueStage

Aluminum bracket

PO 412345·Acme Metals

Apr 22Shipped

Carbon fasteners

PO 412200·Tempo Fasteners

Apr 18At risk

Stainless flange

PO 412410·Northridge Tool

Apr 28In production

Precision shaft

PO 411998·Ridgeline Supply

Apr 15Acknowledged
Step 3

Production pulls part status from the live table

Open the parts dashboard and see every inbound line: stage, due date, and risk flags. No need to ping the buyer to ask where something is.

Where's PO 55001?

Casting · PO 55001

Stage

In production

Expected

Apr 22

Last reply

Acme · 2d ago

Flags

1 at risk

Ready to forward

Step 4

Ask the assistant anything, anytime

"Where is PO 55001?" gets a structured answer in seconds: stage, expected date, last supplier reply, and active flags. The floor answers itself.

Every piece of the workflow

Six features that turn the daily scramble into a daily routine.

The two views production works from

Chat with the assistant

Ask where any part is, get the answer in seconds

“Where’s PO 499014?” becomes a single chat reply: current stage, expected date, last supplier update, active flags. The floor answers itself and the buyer keeps working.

What's the status on PO 412345?

Acme Metals confirmed Thursday ship on their last reply 2 hours ago. No problem flags open.

PO

412345

Stage

In fulfillment

Due

Apr 24

Ask anything…

Morning report

Your report for Monday

Apr 21, 7:42 AM

Open parts

32

Waiting on you

4

Waiting on supplier

11

> 5 days old

2

Since last report

  • 55 new emails processed
  • 10 parts changed stage
  • 7 new tasks created

At risk (2)

  • 499014Acme Metals
    Quality issue
  • 499015Northridge Tool
    Shipping delay

Morning report

Walk into the huddle already knowing what slipped

A pre-shift readout of what moved overnight, what’s at risk this week, and what’s landing on the dock today. The huddle turns from discovery into decisions.

Related featureParts DashboardRelated featureChat AssistantFrom the blogWhy your ERP isn't enough for PO tracking

Frequently asked questions