Help your production buyers
manage their work better
PO-Relay helps production buyers manage supplier communications, stay on top of their tasks, and keep production aligned with every change that comes in.
A system designed to keep up with your production buyers
The floor wants a status. Sales wants a date. Finance wants a forecast. Each answer lives inside one of your buyers’ heads, and the only way to get it is to walk over and ask.
New email
Me, Acme Metals
Hi Matt,
Quality issue with the drawing. PO on hold until resolved.
The problems your team faces
- Caught up in day-to-day repetitive tasks, losing track of orders.
- No clarity on what to follow up on, so production gets kept out of the loop.
- No visibility into task status or where parts actually are.
- Working with manual, outdated processes.
“Wait, where's that part?”
“Did you reach out yet?”
To-do
- call Acme re: 412345
- chase shipment status
- update status sheet
- 3rd shift: urgent
- release hold notice?
Supplier missed date
PO 412345 · P-10234
Due 4/17, no update
Parts dashboard
Search PO, part, supplier
Open POs
187
At risk
12
Late
3
| PO | Part | Due | Status |
|---|---|---|---|
| 499011 | BRK-204-A | Apr 18 | Late |
| 499014 | GSK-117 | Apr 21 | At risk |
| 499012 | HSG-902 | Apr 25 | On track |
| 499015 | PIN-088 | May 02 | Awaiting ack |
| 499018 | SHF-441 | May 05 | On track |
PO 499011 timeline
LatePO sent
Apr 02
Acknowledged
Apr 03
Ship date pushed
Apr 12, supplier email
Past due
Apr 18, no shipment
Every buyer gets a command center
- Clear visibility in one view of everything they own and need to action.
- A system that keeps up with the work they do.
- Freed-up time to focus on higher-leverage tasks.
- Streamlined alignment with the production team.
How it helps the buyers
Three jobs that used to live in your team’s heads, now running in the background.
Part tracker
| PO | Supplier | Due | Status |
|---|---|---|---|
| 499012 | Helix Mfg | Apr 25 | On track |
| 499014 | Acme Metals | Apr 21 | Quality issue |
| 499015 | Northridge Tool | May 02 | Shipping delay |
| 499011 | Coastal Steel | Apr 18 | PO cancelled |
Risk surfaced before it becomes their scramble
Every buyer’s portfolio gets the same eyes on it. Acknowledgments, shipments, and date mismatches surface the moment they emerge, so your buyers catch problems a layer earlier.
Tasks
Send drawing to supplier
Approve revised ship date
Follow up on quote from Ridgeline
One playbook every buyer works from
The SOPs you wrote, or wish you had, get captured once and applied to every buyer’s workflow. New hires pick up an active portfolio, not a mystery.
Email drafted
Me, Jim at Acme Metals
Hi Jim,
Just circling back on PO 412345. We had Thursday as the ship date but haven't heard an update. Could you confirm you're still on track, or let me know if anything's shifted?
Thanks,
Sarah
Answers ready when production comes asking
Floor questions and supplier asks get answered by the buyer in seconds with full context. No scavenger hunt across three systems to find where a part actually is.
How you get there
Connect your tools
Plug in email, Slack, and your ERP.
Teach your assistant
Train your assistant
Hand it the SOPs you already follow: how you write suppliers, how you escalate, how you track parts. It picks up your style.
Tasks
Send drawing to supplier
Approve revised ship date
Follow up on quote
Your assistant starts working
It picks up where your POs are today, reads supplier replies as they come in, and starts the morning report for tomorrow.
Morning report
Urgent
2
Act today
Buyer tasks
4
In queue
At risk
3
Problem flags
Today's report
Ready. Generated at 7:42 AM.
Drive the day, not the inbox
Open the day with what moved, what's at risk, and what's ready for you to send.
Connect your tools
Plug in email, Slack, and your ERP.
Teach your assistant
Train your assistant
Hand it the SOPs you already follow: how you write suppliers, how you escalate, how you track parts. It picks up your style.
Tasks
Send drawing to supplier
Approve revised ship date
Follow up on quote
Your assistant starts working
It picks up where your POs are today, reads supplier replies as they come in, and starts the morning report for tomorrow.
Morning report
Urgent
2
Act today
Buyer tasks
4
In queue
At risk
3
Problem flags
Today's report
Ready. Generated at 7:42 AM.
Drive the day, not the inbox
Open the day with what moved, what's at risk, and what's ready for you to send.
Every piece of the workflow
Six features that turn the daily scramble into a daily routine.
Task Management
A clear picture of every task holding up your parts, so nothing slips between your inbox, your ERP, and your memory.
Learn moreEmail Monitoring
Every supplier email read, every important update caught, every detail surfaced to your team instantly.
Learn moreMorning Reports
A high-level glance at your day the moment you sit down. Where your parts stand, what tasks are open, and what needs to happen next.
Learn moreAuto Follow-Up
Drafts replies to suppliers and task responses in your voice, shaped by your SOPs, so all you do is review and send.
Learn moreParts Dashboard
A clear view of every open order, where each one stands, and what needs to happen next to get it in.
Learn moreChat Assistant
Chat directly with your data. Ask anything about your open orders and get clear insights without digging through threads or tabs.
Learn moreTwo views built for managers
Not the buyer’s tools, repurposed. Manager-specific views that make your team’s state legible without a status meeting. Rolling out as part of the team rollup.
Manager chat
Ask about any buyer’s portfolio, get an answer instantly
Skip the status meeting. Ask where any part is, what any buyer is waiting on, or what slipped this week. The assistant has the full team history and answers in one reply, with the buyer, the supplier, and the last action surfaced.
Sydney followed up Thursday. Helix confirmed the casting is shipping Friday from their Memphis hub. No flags open.
Buyer
Sydney M.
PO
499012
Last reply
Thu, 2:14 PM
Ask about any buyer or PO…
Manager morning digest
Coming soonGood morning, Jordan
Mon, Apr 21, 7:42 AM
Your call today
1 escalation
42
Emails handled
3
Risks cleared
2
New risks
Overnight by buyer
Maya R.
2 acks overnight, 1 risk cleared
James K.
Acme pushed ship date, needs your call
Sydney M.
Helix confirmed Friday ship, on track
Priya N.
3 follow-ups drafted, awaiting review
Needs your call
James K. flagged the Acme push. Recommended response drafted, ready to review.
Manager morning digest
Your team’s overnight, in one scan
What moved on each buyer’s portfolio while you were out, the risks that emerged, the escalations your team already resolved, and the one thing that needs your call today. Walk in with the picture already built.